Shipping Information

We ship your order with the following shipping service providers::

• AUSTRIAN POST
• DPD
• GLS
• (free of charge SELF-COLLECTION at SKI-WILLY, Schildlehen 83, 8972 Ramsau am Dachstein)

Shipping and returns (Austria and Germany) are free of charge for orders over €150,- (please use the return label enclosed in the package). 
Excluded: Parcels with a total length of more than 120 cm.


Return address:
Ski-Willy
Kulm 307
A-8972 Ramsau

 

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SHIPPING COSTS AUSTRIA AND GERMANY (order value under €150,-)

• Normal parcels (Austrian Post) € 4,95
• Normal parcels (DPD and GLS) € 3,95
• Bulky goods (GLS) € 9,95 
• Bulky goods (DPD) € 9,95

SHIPPING COSTS WITHIN THE EU
 

• Normal parcels (DPD) to: 
  • Slovenia, Hungary € 5,95
  • Italy, Netherlands, Luxembourg, Czech Republic, Slovakia, Poland, Denmark and France € 9,95
  • Romania, Bulgaria, Croatia, Finland and Sweden € 14,95
  • Estonia, Latvia, Lithuania, Portugal, Spain and Ireland € 19,95
  • Greece € 39,95

 

• Bulky goods (DPD) to:
  • Slovenia, Hungary and Italy € 14,95
  • Netherlands, Luxembourg, Czech Republic, Slovakia, Poland, Denmark, France and Sweden € 19,95
  • Romania, Croatia, Finland and Spain € 24,95
  • Estonia, Latvia, Lithuania, Portugal and Ireland € 29,95
  • Bulgaria and Greece € 39,95

 

• Normal parcels (GLS) to: 
  • Slovenia, Hungary, Luxembourg, Czech Republic, Netherlands, Slovakia, Poland, Denmark € 7,95
  • Italy, France, Romania, Bulgaria and Croatia € 9,95
  • Finland and Sweden € 14,95
  • Estonia, Latvia, Lithuania, Portugal, Spain and Ireland € 19,95

 

• Bulky goods (GLS) to:
  • Slovenia, Hungary, Luxembourg, Czech Republic, Netherlands, Slovakia, Poland and Denmark € 14,95
  • Italy, France, Romania, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Portugal, Spain, Ireland, Finland and Sweden € 19,95

SHIPPING COSTS SWITZERLAND

• Normal parcels (GLS) € 24,95 
• Bulky goods (GLS) € 54,95

Information for our customers in Switzerland:

• Can I order from SKI-WILLY from Switzerland?
  • Of course we offer our customers from Switzerland the possibility to order from us. To see the prices valid for Switzerland - please register in our online store with a Swiss address or log in to your existing customer account.

 

• What are the shipping costs to Switzerland?
  • The shipping prices are listed above and will be added to your order directly in your shopping cart. The costs for a possible return shipment have to be paid by the customer.

 

• How long does the delivery take Switzerland?
  • You can find the shipping availability directly in the description of the selected product ("Ready for shipment in ..."). Due to delays in the import into Switzerland and customs control, there may be increased delivery times.

 

• Will I be charged the Austrian value added tax?
  • No. For orders with billing and shipping address in Switzerland we do not charge Austrian VAT. In addition, we deliver all orders to Switzerland already duty paid and taxed - that means, for you as a buyer no further costs arise. If you are registered as a Swiss customer in our online store, our system already calculates the absolute final price including all customs duties and import tax.

 

• How do I see the Swiss prices including all duties?
  • To do this, register in our store with a Swiss address - after login/registration you will automatically see the prices for Swiss customers.

 

• I still have questions about delivery to Switzerland
  • If you have any further questions about ordering from Switzerland - our customer service will be happy to help you by mail (info@ski-willy.com) or by phone at +433687/81 000.

SHIPPING COSTS OUTSIDE THE EU
(Customs clearance and subsequent VAT are to be paid by the buyer.)
 

• Normal parcels (Post) to: 
  • Great Britain and Liechtenstein € 19,95
  • Norway €29,95
  • Iceland and Greenland € 39,95
  • USA and Canada € 99,95
  • Japan, Australia and New Zealand € 199,95

 

• Bulky goods (DPD) to:
  • Norway and Liechtenstein € 59,95
  • Iceland, Greenland, USA and Canada € 159,95

 

• Bulky goods (GLS) to: 
  • Great Britain € 29,95
  • Liechtenstein € 49,95
  • Norway € 59,95