Data protection and privacy

Thank you for your interest in our online shop SKI-WILLY.COM! The protection of your privacy is very important to us. In the following we would like to inform you in detail about the handling of your data.


Data collection and processing

You can visit our site without providing any information about yourself. We only save access data without personal reference. These data are evaluated exclusively to improve our offer and do not allow any conclusions to be drawn about your person. Personal data is only collected if you voluntarily provide it to us when ordering goods, opening a customer account or registering for our newsletter. We use the data you provide to fulfill and process your order. As a customer, your data will be used for the purpose of fulfilling the contract and for your own advertising purposes. If you register for the newsletter separately, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time by clicking on the "Unsubscribe" link at the end of each newsletter, without incurring any additional costs than the transmission costs according to the basic tariffs of your access provider.


Transfer of personal data

Your data will be passed on to the shipping company commissioned with the delivery. Payments are processed by our payment provider "SIX Payment Services (Austria) GmbH", or by our bank if you choose to pay in advance. When sending catalogs, the data is forwarded to the third-party company responsible for sending them.
In any case, we at Ski Willy have an order processing contract with every provider and guarantee that we handle your data very carefully.


Right of providing information

You have the right to free information (by e-mail, including a copy of your ID) about your personal and stored data and, if necessary, a right to correction, blocking or deletion, as well as revoking consent. In this case, please contact:

Sport-Ski Willy OG
Schildlehen 83
8972 Ramsau
Email: datenschutz@ski-willy.at


Data security

Your personal data is encrypted during the ordering process via the Internet using the "Secure Socket Layer" (SSL).
Credit card details are not saved, but are collected and processed directly by our payment service provider "SIX Payment Services (Austria) GmbH". We use technical and organizational measures to secure our website and other systems against loss, destruction, access, modification or distribution of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always treat your access information confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.


Notice of e-mail advertising

By registering for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time by clicking on the "Unsubscribe" link at the end of a newsletter without incurring any additional costs than the transmission costs according to the basic tariffs of your access provider. As a newsletter subscriber, we will regularly send you selected offers by email. Your email address will not be passed on to other companies. You can object to the use of your e-mail address for advertising purposes at any time by sending an informal e-mail without incurring any costs other than the transmission costs according to the basic tariffs.


Product recommendations by Criteo and Google

On the SKI-WILLY.COM website, the technology of Criteo GmbH & Google Inc., collects and stores information about the surfing behavior of the website visitors for marketing purposes in anonymized form. These data are stored on your computer with the help of so-called "cookie" text files. Criteo uses an algorithm to analyze surfing behavior and can then display targeted product recommendations as personalized advertising banners on other websites (so-called publishers). Under no circumstances can this data be used to personally identify the visitor to this website.
The collected data is only used to improve the offer. It will not be used for any other purpose or passed on to third parties. You can object to the completely anonymous analysis of your surfing behavior on this page by clicking on the following link for the event: Criteo event. And here is how to deactivate the Google service.
If you have unsubscribed (opt-out cookie) and you want to see personalized Criteo banners again, please click here Criteo registration.
You can find more information about Criteo's technology in the Criteo Privacy Policy.


Use of Google Analytics

The SKI-WILLY.COM website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de


Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after an order.
This serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in the context of a weighing up of interests. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str.15C, 50823 Cologne.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, e.g. Contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site.
Further personal data is only transferred to Trusted Shops if you decide to use Trusted Shops products after placing an order or if you have already registered to use them. In this case, the contractual agreement made between you and Trusted Shops applies.


Integration of the idealo logo

The logo of our partner idealo (idealo internet GmbH, Ritterstraße 11, 10969 Berlin) is integrated on our website. When you visit our website, the browser used on your device automatically sends information to the idealo server. This information is temporarily stored in a so-called server log file for 7 days. The following information is recorded without any action on your part and stored until it is automatically deleted:
IP address of the requesting computer
Date and time of access
Name and URL of the file accessed
Website from which access is made (referrer URL)
Browser used and, if applicable, the operating system of your computer and the name of your access provider.
The temporary storage of the IP address by the system is necessary to enable the website to be delivered. To do this, the IP address must be saved for the duration of the session. The storage in log files takes place to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of the information technology systems. This data is not stored together with other personal data. The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR.


Use of Zopim

On the SKI-WILLY.COM website we use the chat plug-in from Zopim - www.zendesk.com Zopim uses cookies and tracking technologies to determine the activities on the SKI-WILLY.COM website. However, these are encrypted and will not be passed on to third parties. You can find all information here: www.zendesk.com/company/customers-partners/privacy-policy


Links to other websites

Our website also contains links to other websites. In particular, we do not assume any liability whatsoever for the correctness, completeness, legality, objectivity and topicality of this content.



Do you have any questions? Please send an email to our Customer Service: info@ski-willy.at